Terms of Service

Last updated: October 23, 2026

1. Overview

Welcome to mediatou.store. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to the operator of mediatou.store.

We provide email marketing services for businesses and marketing agencies. By accessing our website or purchasing a service, you agree to these Terms of Service and any applicable policies referenced on our website.

Please read these terms carefully before placing an order.

2. Our Services

Our services may include email campaign planning, email copywriting, audience segmentation recommendations, campaign reviews, and related email marketing support.

The specific deliverables, scope, price, revisions, and estimated timeline for each order will be described on the relevant service page or confirmed with you before work begins.

We reserve the right to update our service offerings and website content. Changes will not remove rights you already have under applicable law.

3. Eligibility and Account Information

You must be legally capable of entering into a binding agreement to purchase our services.

You agree to provide accurate and current information when placing an order or contacting us. You are responsible for keeping your account credentials secure, where applicable, and for notifying us of suspected unauthorized access.

4. Orders and Acceptance

Placing an order constitutes a request to purchase the selected service. An order is accepted when we confirm it or begin providing the service, as applicable.

We may contact you to clarify requirements or request information necessary to complete your order.

If we cannot fulfill an order, we will inform you and arrange an appropriate refund for any payment received for services we cannot provide, subject to applicable law.

5. Pricing and Payment

Prices are displayed on the relevant service pages in the currency indicated at checkout. Applicable taxes, if any, will be handled as required by law and the checkout process.

Payment must be completed using an available payment method before work begins, unless a different arrangement has been agreed in writing.

We may update prices for future orders. A price change will not retroactively change an already accepted order.

6. Service Delivery and Timelines

Our services are delivered digitally. No physical product is shipped unless expressly stated.

Estimated delivery times depend on the selected package, project complexity, and how quickly you provide the information needed to complete the work.

We will communicate relevant deliverables and timelines before or during the project. Delays may occur if required information, approvals, or access are not provided promptly.

7. Customer Responsibilities

You agree to:

• Provide accurate project information and clear instructions.

• Supply only content and materials you are authorized to use.

• Ensure that any email contact lists you provide were collected and may be used lawfully.

• Obtain any permissions or consents required for your email marketing activities.

• Follow applicable email marketing, privacy, consumer protection, and anti-spam laws.

• Review and approve campaign materials before sending them to recipients.

• Maintain appropriate access permissions for any third-party platforms used in your project.

You must not use our services for spam, fraud, deceptive messages, unlawful content, or unauthorized use of personal data.

8. Revisions and Project Scope

Any included revisions will be stated in the selected package or agreed project scope.

A revision means a reasonable adjustment to the originally agreed deliverable. A substantially different request, new campaign, or change in project direction may require additional payment and an updated timeline.

We will discuss material scope changes with you before proceeding.

9. No Guarantee of Marketing Results

Email marketing performance depends on factors outside our control, including audience quality, consent, email platform policies, deliverability, market conditions, content, and customer behavior.

We do not guarantee a specific number of sales, leads, clicks, opens, conversions, revenue, or other business results.

We aim to provide the deliverables described in your selected package with reasonable care.

10. Intellectual Property

You retain ownership of materials you lawfully provide to us.

Once you have paid all amounts due for a completed custom deliverable, you may use that deliverable for the purposes agreed for your project, subject to any third-party rights or separate written terms.

We retain ownership of our pre-existing tools, templates, methods, processes, and general know-how. Third-party materials remain subject to their respective licenses.

You must not copy or redistribute our website content or materials in a way that infringes applicable rights.

11. Third-Party Platforms

Some projects may involve third-party email marketing platforms, hosting providers, analytics services, or other software.

Those services are governed by their own terms and policies. We are not responsible for outages, policy changes, account restrictions, or other actions taken by third-party providers outside our reasonable control.

Any access you provide must be authorized and limited to what is necessary for the project.

12. Cancellations and Refunds

Cancellation requests and refund eligibility are handled under our Refund Policy, available at /policies/refund-policy.

Nothing in these Terms limits any consumer rights or other legal protections that cannot lawfully be excluded.

13. Website Availability and Disclaimer

We aim to keep our website available and information accurate, but we do not guarantee uninterrupted access or that every website feature will always be error-free.

To the extent permitted by law, the website and general information are provided without guarantees beyond those expressly required by law or agreed for a specific service.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to that restriction, we are not responsible for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.

Any other limitation of liability applies only to the extent permitted by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be published on this page with an updated revision date.

The terms applicable to an order will be interpreted in accordance with applicable law and any specific written agreement for that order.

16. Governing Law

These Terms are subject to the laws that apply to the transaction and the parties, without removing any mandatory rights that applicable law gives you.

Where required, any dispute will be handled by the competent courts or dispute-resolution bodies under applicable law.

17. Contact Us

If you have questions about these Terms of Service, please contact us through the Contact Us page on mediatou.store.